Concierge Job at Base, United States

  • Base
  • United States

Job Description

Base Concierge Role

Base is a platform for in-real-life social connection and community. Our Members are accomplished people who have built careers, families, and reputations. They come to Base for what their calendars are missing: regular, in-person time with peers they actually want to know.

A Member's first impression of Base is a person, not a product. That person is the Concierge.

The Role

You are the human bridge between someone applying to Base and someone walking into their first event. You work entirely on the phone, SMS, and email. You call new Members outbound. You answer questions fast. You move people from "I just applied" to "I'm coming Thursday," and you make sure they feel known when they get there.

What You Will Do
  • Call applied Members outbound. Real conversations, not scripts that sound like scripts.

  • Answer inbound SMS, email, and calls quickly. Speed matters.

  • Get curious about each Member. Ask the question that earns the next one.

  • Move people to their first event. Make sure they show up.

  • Hit your numbers. Bonuses are tied to outcomes.

Who You Are
  • Charismatic. The kind of person people want to keep on the phone.

  • Professional in any context. You sound like someone a founder, a doctor, or a federal judge would trust on the first call.

  • Background in customer-facing work. You have spent meaningful time in roles where the relationship was the job.

  • Have delivered high-touch hospitality. Hotel front office, private club, concierge medicine, fine dining, members-only spaces, anywhere the standard was personal and the room was discerning.

  • Confident on outbound. Cold and warm calls do not faze you.

  • Competitive. You like numbers, and you like winning them.

  • High service standard. Every Member is the most important call of your day.

  • Clear speaking voice. Warm, easy to understand, never performative.

  • Curious about people. You actually want to know who someone is, what they do, what they are missing.

Details
  • Pay: $30 per hour, plus performance bonuses.

  • Hours: 15 to 30 per week. You pick when.

  • Location: Remote. Phone, SMS, and email only. No Zoom.

  • Workspace: Reliable home internet and a quiet place to take calls.

  • Eligibility: 18 or older and eligible to work in the US.

How To Apply

If this sounds like you, submit your application today!

Base is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Job Tags

Hourly pay, Remote work

Similar Jobs

WellSpire, LLC

Resident Assistant/Medication Manager - Part-Time Second Shift Job at WellSpire, LLC

 ...documentation of medication administration and resident care activities, ensuring compliance with regulatory standards and protocols. Open Shifts Available: Part-Time 2nd Shift Qualifications:~ Must be at least 18 years of age or older (This is a requirement to pass... 

Advantis Medical Staffing

Travel Nurse RN - Neonatal Intensive Care Unit - $3,218 per week in Roseville, CA Job at Advantis Medical Staffing

 ...Registered Nurse (RN) | Neonatal Intensive Care Unit Location: Roseville, CA Agency: Advantis Medical Staffing Pay: $3...  ...ensuring their well-being and recovery. Job Details Facility: Kaiser Permanente Roseville Medical Center Location: Roseville, CA 9... 

Kroger Great Lakes Distribution Center

Talent Acquisition & Retention Specialist Job at Kroger Great Lakes Distribution Center

 ...Kroger Great Lakes Distribution Center in Springboro, OH is seeking an HR professional to drive recruiting, onboarding, and retention initiatives, while managing pay codes in Kronos and maintaining confidential employee records.The role requires strong leadership, proficiency... 

The Lemoine Company

Construction Inspector Job at The Lemoine Company

 ...Construction Inspector - Disaster Recovery Housing LEMOINE, a Great Place to Work-Certified company, is a recognized leader in the field of disaster recovery and reconstruction. With a commitment to excellence and a track record of successful execution, LEMOINE... 

Omni Hotels

Concierge FT Job at Omni Hotels

 ...management. Set up all amenities for guests celebrating special occasions. Set up special packages that include pre-calls from the concierge and specialized amenities. Interact with other departments to ensure that guest's needs are satisfied. Speak with guests in...