Job Description

Culinary Operations Manager

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades, this New York–based company has evolved from a small waitress-staffing agency into one of the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions, including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Mission: Unleash Joy through Genuine Hospitality

Our Vision: Building Community to Better Our World

Our Core Values:

Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients', colleagues', and community's visions to execute a successful experience.

Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking a detail-oriented and organized Culinary Operations Manager to oversee the management and optimization of our catering software for a large-scale catering company. This role involves leading a small team of 2–3 members to ensure that menus are accurately quantified using data collected from past events. The ideal candidate will be responsible for maintaining the integrity of the catering database, including updating allergen information, refining menu item names, and adjusting quantification amounts for specific dishes. This is a salaried position that may require weekend hours during peak seasons. Minimum 50 hours weekly.

Key Responsibilities:

• Lead and manage a team of 2-3 members, providing guidance and support in menu quantification and data management.
• Oversee the accurate quantification of catering menus by analyzing data from past events to ensure optimal food preparation and minimize waste.
• Maintain and update the catering software database, including but not limited to:
• Editing and verifying allergen information.
• Standardizing and refining menu item names.
• Adjusting quantification amounts for dishes based on historical data and feedback.
• Collaborate with culinary and operations teams to align with event requirements.
• Generate reports and insights from catering software to support operational decision-making.
• Ensure data accuracy and consistency across the catering software platform.
• Troubleshoot and resolve software-related issues in collaboration with IT support as needed.
• Stay up to date with industry best practices for catering quantification and database management.
• Support additional responsibilities and projects as required during high-volume periods.

Qualifications:

• Proven experience in catering, food service management, or related fields.
• Familiarity with catering software or similar data management systems.
• Strong analytical skills and attention to detail.
• Excellent leadership and communication skills, with experience managing small teams.
• Proficiency in data entry, analysis, and report generation.
• Ability to work flexible hours, including weekends during peak seasons.
• Bachelor's degree in hospitality management, business, or a related field is preferred.
• Ability to work with a large team of sales operations coordinators and accommodate requests as needed.

Location: Mott Haven, Bronx, NY

Schedule: Full Time, On-Site

Base salary: $85,000 - $95,000 per year

Benefits: Vacation time, 401(k), medical, dental, and vision insurance, transit benefits, paid and unpaid safe and sick time, and FSA (Flexible Spending Account).

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal opportunity employer. At Great Performances we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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